Complaint Description: I purchased a flight with frontier but Frontier refuse to issue my boarding pass even though I arrived at the airport one hour prior to departure. I purchased a flight for carriage with Frontier Airlines for May 22, 2015 for carriage from...Read more
So our flight was supposed to leave at 8:20 pm it’s now 1:00am they are missing a part to start the aircraft in the middle of the night they are trying to borrow one from another airline. Why are you in business this is ridiculous and the have a nerve to charge $45 for...Read more
My friend and I flew Frontier recently between Tampa and Las Vegas, round trip. We chose Frontier becasue these flights were nonstop and at an unusual time, which we actually prefered. We were not prepared for the seats. I have very sever fibromyalgia. Which is wide...Read more
Frontier Airlines - Non refundable tickets
My mother passed away, and I was booking a flight for my sister to come out for the service not only could I not understand this person but they got the dates wrong and screwed up the ticket and refused to give me my money back. Not my fault but this difficult time in life is only good for people to make money off of
Frontier Airlines - Unauthorised amount charged to my account
They charged an amount to my card that was unauthorised for baggage that was included I had no problem when I left St. Louis but in Florida they charged a fee to my account This will be the last time I will ever use Frontier they stink.
Frontier Airlines - Half full
The plane was half full and not one person was sitting on the exit Aisle rows...The steward would not let me sit there unless I paid 50 extra dollars even though no one was sitting in there.
Frontier Airlines - Terrible. Never again will fly with frontier
Service terrible. . overcharged for bag. Attendants on plane rude to mom with kids...
I booked a flight with frontier AND paid the travelers insurance due to being advised I'd be able to make changes to my flight need be. My grandmother was in bad condition and I did not know what was going to happen so I booked a flight hoping I'd be able to make it on...Read more
I booked a last minute round trip flight to go to Daytona Beach back in Nov. to get eloped I paid $144 round trip and didn't read any reviews or expect anything spectacular. I was pleasantly surprised that everyone was very nice from the customer service staff at the...Read more
Frontier changed our flights two times. One with a 15 hours layover and the second time 5 days PAST our departure. I cant believe that they just change your flight let and right and on top of that they charged us $450.00 to "cancel"!!!!!! If we cancelled I understand...Read more
Frontier is the worst functioning business I have ever had an interaction with. I don’t know how they spread so much disappointment and rage and still manage to stay in business. Our flight to Cleveland was one of hundreds canceled out of Denver the weekend before...Read more
Never again will ever book a flight with Frontier!! Their customer service caused me to miss a flight while My family and I had been standing in the check in line despite having 45 minutes to board. They said that the bagage had to checked in 45 minutes prior to...Read more
We reserved discounted round trip tickets to Florida through Expedia on Frontier Airlines. We did take out flight insurance, thankfully, because the add-on fees for cancellation with Frontier, unless you cancel within 7 days of purchase, exceed the full price of the...Read more
I didn't like
- Cancellation and hidden fees
Going to Denver from Milwaukee we stood in line for too long of a time because there was only one ticket agent checking hundreds of people in. Then rude desk agents insisted we were at the wrong gate when we were at the right gate. Flight was late. On the return trip...Read more
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