Pissed Consumer Interviews ?
Our flight, #1567, was supposed to leave yesterday at 9:54am, nonstop from ATL to SJC. So we got up early and to ATL by 8am. The plane was delayed repeatedly, and all finally boarded after 4pm. They replaced one tire on the front landing gear before boarding. Then we sat on the tarmac for about an hour when they found another problem. At that point the flight was canceled.The Frontier policy for this situation would not cover an alternative flight on a different carrier without significant additional costs. So we booked the next available path on Frontier again. But this meant not one but two more nights before the trip, including a required stop in Denver. It was well after 8pm before ATL hotel vouchers were available, and no vouchers for meals etc. The next leg isn’t until after 9pm the next day, and Frontier customer service tells me that vouchers for the now required stay in Denver are at the discretion of the airport ticket agents - and Atlanta agents already said they can’t give vouchers for Denver. That means perhaps more forced costs on us, and definitely more wasted time. Frontier Airlines did not deliver what we paid for, and it is costing many people dearly.
I'm going to make this real short, I've used Cheap Caribbean for many trips especially to the Dominican Republic. I recently booked a trip to Punta Cana and got a "GREAT DEAL' , however to keep the cost down they used FRONTIER AIRLINES. Not knowing their reputation did...Read more
Frontier Airlines - Poor costumer service
Called corpaorate number listed and it was a recorded saying that the number has changed and it actually give you the costumer service number. I called for a reimbursement which is been 5 weeks since I submitted the require paperwork , will never fly with FROntier... *** of crap airline , and very poor costumer service
Frontier Airlines - Displeased
Todays date oct.10 time approximately3:30 at the auston airport the agents first name is Shameek other agents would'nt give me his kast name. The individual was antaganistic to the point where I was upawt enough to fight. I personnel believe he needs pr training. Please submitt this complaint to his file with the sarcastic attitude he has I'm aure there will be other complaints
Frontier Airlines - File complant
Trying to reach the corparate office with no success
FRONTIER AIRLINES IS THE ABSOLUTE WORST! This was my first time using Frontier Airlines and unfortunately it was a HORRIBLE EXPERIENCE. I was scheduled for a direct flight to LAS from IAD, on 22 AUG 2018 (flight # 1151). My flight departure time was 9:15 PM. The...Read more
Bottom line, I will never fly frontier again. I have travelled on all the air national carriers and I am accostumed to the usual travel frustrations, but Frontier topped my list by far, of the worst experience possible. It was a fairly last minute flight and we were...Read more
On September 12, 2018 I confirmed my reservations with Frontier Airlines. I was told by the gentleman on the phone that I needed to pay for my baggage and seat. My son booked my ticket and we paid for my carry on and seat assignment when he booked my ticket. The man on...Read more
I didn't like
- Double charging and no wheel chair waiting for me in denver
Well just got done with one of the worst flight experiences of my life! My flight was delayed 10 hrs yes 10!!!! They gave us no explanation as to why and all of the people working the counter had no idea what they were doing and they didn’t really even care to help!!!...Read more
I was on board a flight on September 4th from ORD-TTN. After about 2 hours of waiting the flight was finally cancelled due to overfueling. There apparently wasn’t anyone available from the fueling contractor to de-fuel the plane at O’Hare. I was given a letter that...Read more
It all started in Philadelphia on 8 Sept. 2018. My flight at 130 pm was delayed 3 hours plus I had to pay 90 dollars for my two bags checked through to Sacramento Ca. On to Denver we went and arrived there to be told the flight on to Sacramento had been cancelled due...Read more
Do you have something to say about Frontier Airlines? What happened? What can we help you with?