Frontier Airlines Reviews and Complaints

Our flight, #1567, was supposed to leave yesterday at 9:54am, nonstop from ATL to SJC. So we got up early and to ATL by 8am. The plane was delayed repeatedly, and all finally boarded after 4pm. They replaced one tire on the front landing gear before boarding. Then we sat on the tarmac for about an hour when they found another problem. At that point the flight was canceled.The Frontier policy for this situation would not cover an alternative flight on a different carrier without significant additional costs. So we booked the next available path on Frontier again. But this meant not one but two more nights before the trip, including a required stop in Denver. It was well after 8pm before ATL hotel vouchers were available, and no vouchers for meals etc. The next leg isn’t until after 9pm the next day, and Frontier customer service tells me that vouchers for the now required stay in Denver are at the discretion of the airport ticket agents - and Atlanta agents already said they can’t give vouchers for Denver. That means perhaps more forced costs on us, and definitely more wasted time. Frontier Airlines did not deliver what we paid for, and it is costing many people dearly.