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Frontier Airlines - I will never fly frontier again

They lost my bag, it’s been 3 months I call Central Baggage Service and sit on hold for hours, I finally gave to just give up!
1.0
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Additional Fees
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Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
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Product or Service Quality
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Value for money
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#1328657
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Our trip to Las Vegas from Austin, TX was the worst experience I have ever had with an airline. Horrible long delays. On our flight 1136 returning to Austin, our flight was delayed 4 times. We were originally due to depart at 6. We received notification that our flight...
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1.0
#1328518
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Frontier Airlines is a joke

Frontier definitely a low class airlines. Dirty planes, bathrooms filthy if they are working. Delays, delays, and you finally arrive and you have to wait on the runway because they can only afford one gate in Tulsa and that plane is delayed so sitting on the runway for 30minutes is a great way to treat your passengers!!! They don’t give a crap!
#1323962
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So I was in Florida and booked a flight home a day early due to weather that was coming in that was bad. I went to airport the night before because my flight was so early in the morning. When frontiers counter opened up I went up to check in my bag and get my ticket, I...
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2.5
#1322406
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When I booked this flight I was aware I had a 4 hour layover in Denver but it turned into a 9 hour layover due to delays. I was going to Reno for a family reunion of which I missed the first night as rather than arriving at 6:35 as expected, I arrived at 10:30 that...
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2.0
#1320600
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We made it through baggage drop and security ...only to arrive at the gate with a flight cancelled sign. No explanation...the person at customer service handed me a piece of paper and said read this. We can get you to your destination on thursday. IT IS SUNDAY AT 3...
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1.0
#1316222
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On my flight from long Island to Palm Beach Florida flight 1785,the only male flight attendant was so disrespectul towards me and my daughter that I was left in completw shock. He yelled at me for wanting to go to the bathropm and my daughter just wanted to defend me...
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Anonymous
Consumer12

It seems to me very unprofessional & impolite for a flight attendant or not just an attendant but anyone to react the way he did. How he reacted was unnecessary and very drama...

Anonymous
Anonymous

"He yelled at me for wanting to go to the bathropm" C'mon momma, you know full well people don't flip out over someone asking to go to the restroom. First and foremost, what g...

1.2
#1315236
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Recently on a flight with Frontier. Flew it all the time. Watched an angry flight attendant throw peoples luggage into over head binneys. Man complained. I taped it. She attacks him. She sees me and goes nuts. I get thrown off the plane. I asked why. I was told, “The...
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1.0
I didn't like
  • Lies and more lies
  • Customer service
  • Misinformation from gate agents
#1313917
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Frontier Airlines - Horrible Experience

I would never ever fly with this airlines again. They canceled my flight 3 hours before I was supposed to leave to come back home. It was canceled until Friday and it was Monday. They didn’t offer any accommodations. I had to rent a car and drive from Orlando to Memphis. Never again will I fly with them again. I don’t care if they’re giving away free tickets, I’ll decline them.
#1313235
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Contact Frontier Airlines

Mailing Address:
Frontier Airlines, Inc.
4545 Airport Way
Denver, Colorado 80239
United States
Phone:
(720) 374-4200
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Frontier Airlines Products and Services

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Frontier Airlines - DISASTER

Airline knew for hours they wouldnt fly. Plane was at the gate. Repeated weather and mechanical lies. When cancelled no other airline options. Will never fly frontier again.
#1312191
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