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We received an email " your flight has been cancelled" without any reason. As this was for the first leg we tried to call the given number in the email and waited 1 hour to speak with an agent. The agent told us she couldn't help and connected us to her supervisor. The...
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Anonymous
Anonymous

Gee, I wonder if your flight was one of 2,501 flights cancelled* yesterday? Stats easily found online.In case you missed it, there's was a major winter storm moving across the...

#1185715
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Frontier Airlines - I bought the works package

Well when it came time to change the flight to one that would have been a cheaper flight they said they would waive The $99 fee but they would charge me 200 something dollar up charge it would be cheaper for me to cancel everything and rebook customer service horrible they could care less. Next time I will pay more money and go with the reputable Airline.
2.2
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1181240
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On my return flight home, I checked my bag in& it was 2lbs. Over weight . It was excepted as ok. When I got my bag back in Milwaukee Wi. I was missing A gold ponch with 4- new nice sets of ear rings& 1- bangle bracelet .. “gold”. Also my new swim bag with goggles &...
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3.4
#1177592
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My return flight was noon. At 10am all passengers received text flight delayed one hour. Ok. Got to airport, flight was cancelled. Overheard 2 frontier employees laughing and saying literally, how many times can we cancel flights due to not enough passengers? The...
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Anonymous
Anonymous

"Overheard 2 frontier employees laughing and saying literally, how many times can we cancel flights due to not enough passengers? "I call BS on that. So you're saying rather t...

#1176928
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Frontier Airlines - Frontier rips you off!!

Dealing with Cheapo Air and Frontier … Dealing with Cheapo Air and Frontier Airline has been the worst experience I’ve ever had! DO NOT USE THEM!!!! Totally ripped me off!!!! The worst customer service I have ever dealt with... Extremely rude and incredibly unprofessional!!!
#1174248
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What airiline that would have a frequent flyer program that expires in 6 month on no other booking ? I called and she told me I could buy my miles back for $0.01 cent per mile so for 23,561 ...$ 235.00 They I asked to just reinstate the miles and then talked to the...
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I liked
  • Schedule for the west coast
I didn't like
  • Have a 6 month cancellation for frequent flyer miles
#1174098
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If anyone was on this flight, the one that was delayed for 4 hours, please contact me. smithersah@aol.com. I have information about this flight that passengers should be made aware of... The whole thing was outrageous, the fact we were delayed while the pilot was...
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I didn't like
  • Impaired pilot
#1173946
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We reserved discounted round trip tickets to Florida through Expedia on Frontier Airlines. We did take out flight insurance, thankfully, because the add-on fees for cancellation with Frontier, unless you cancel within 7 days of purchase, exceed the full price of the...
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1.5
I didn't like
  • Fees
  • Cancellation and hidden fees
#1170039
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My friend and I flew Frontier recently between Tampa and Las Vegas, round trip. We chose Frontier becasue these flights were nonstop and at an unusual time, which we actually prefered. We were not prepared for the seats. I have very sever fibromyalgia. Which is wide...
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1.9
I didn't like
  • Lack of inflight service
  • Horrible seating
#1165556
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Contact Frontier Airlines

Mailing Address:
Frontier Airlines, Inc.
Attn: Customer Relations 7001 Tower Road
Denver, CO 80249-7312
US
Phone:
(800) 265-5505
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Frontier Airlines Products and Services

So our flight was supposed to leave at 8:20 pm it’s now 1:00am they are missing a part to start the aircraft in the middle of the night they are trying to borrow one from another airline. Why are you in business this is ridiculous and the have a nerve to charge $45 for...
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Anonymous
Anonymous

"Why charge for everything when you can’t afford to get your own equipment."I'm not sure where you got they couldn't afford to buy the part. Do you think another airline is ju...

1.0
#1159720
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