Aurora, Colorado
0 comments
Not resolved

Horrible customer servive at Gate 26 At DIA.Lady attendant said she was busy when we needed her help so we left.

Then when she announce for everyone with carry on on their ticket to come up, we did. She said I am gonna charge you $60 for your bags. I said maam we paid last night.

She slammed my ticket and said "your not listening to me you didnt need to come uo here!"

We do not travel much and to be treated like this is aweful.Plus we were charged to fix the spelling of our names$75 each!!

Review about: Departures.

Review #651746 is a subjective opinion of a user.

1.0
Number of Destinations
Additional Fees
Level of Comfort
Product or Service Quality
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Frontier Airlines?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Frontier Airlines - Deceptive reservation and refund policy... Frontier Airlines "I called Frontier Airlines after making a reservation online and explained to them that I selected Feb. 20th for a departure and instead was selected for Feb 21st which was..." Read more American Airlines - Reserved seat given to AA staff and Damaged seat for Customer American Airlines "I was travelling from Richmond, VA to Albany, NY for an urgent business trip, and was boarded to AA flight to ALB at last minutes, as the flight from RIC..." Read more Greyhound - Gotta blame somebody Greyhound "My scheduled bus was 6 hrs late and the station was closed in Ogden Utah. I waited outside from 4:30 a.m. until 11a.m. Luckily a nice couuple came about 20..." Read more Frontier Airlines - Review about Luggage Check-In from Montrose-Ghent, Ohio Frontier Airlines "My husband and I arrived at the Cleveland airport with our 3 children to fly to Orlando.2-12-15. I was told they are "jammed up" it was chaos..." Read more Fitbit Surge Band is defective Fitbit "After 11 months my non replaceable bands on my Fitbit Surge separated from the unit. After posting these photo to the website the comment from Fitbit was I did not..." Read more Money Map Press - What a fool I am!! Do not believe what they say!!! Money Map Press "Lost 20K in a few month...Have tried to contact the advisor thru email and website based question answer. ZERO response. I call and no one can help. This is the..." Read more Sears Credit Card - Cheap Plastic Dryer Door Handle Broke after only 13 Months Sears Credit Card "I purchased a Sears Kenmore Gas Dryer in April of 2016. The plastic handle on the dryer door, which is only held on by a few small tabs, broke after..." Read more Rv One Superstores Winter Park - Rocky to Smooth In Winter Park Rv One Superstores Winter Park "I purchased an Airstream from RV One in Winter Park FL just a few days ago and after a rocky start, I spoke to the onsite manager and she smoothed..." Read more