Frontier Airlines - Price Gauging, SCAM and fake Twitter account, unresponsive company. Will Bankrupt soon
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Advanced ReviewerPRINCE GAUGING, SCAM AND Time Wasting
Frontier is a scam, your customer service is a joke and a bunch of time wasters.
I was booking my flight Austin to Cleveland in the dates in July and the price was 137.96US$.
The time for me to stand up, go to get the Credit card and back and the system reset itself.
I digit in all the data again, the system recognizes that I am in need to go to Cleveland and price gauges the prices to 247.96US$ (110US$ more). Literally 3 minutes later
Since then it has been a waste of 6+ hours with the Twitter Clown TEAM; who write copy/paste messages and never address them.
They will tell you to DM them ( why do not they DM you?) so you keep them away from the formal Twitter embarrassment.
They NEVER answer
I gave them my number and I get a call from some +31 number, where some drunken person called Patrick mumbles something on the phone and then hangs the phone on me.
Write again to Twitter. They tell me to DM them again. I give again my phone number.
Then I get some scammers form UK reaching out from whatsup and asking me to write in whats up what they should know already, as if I had nothing else to do.
I told them to go find the cases in Twitter. They disappear.
I call them 3 times. Nobody answers: SCAM
I repost on Twitter this scam number +44 7466 ****64.
Once again frontier answer to use the official channels .I shows them the +44 number. They confirm, it is a Frontier number. Then they disappear.
Once again
I respond them to DM me, same story as always, no answer, no commitment, and no customer service. I call that +44 three times No answer. I text them again, no answer: SCAM
I look for official phone numbers in their website.
They do not have customer service on purpose, so they can fool you around and their bots will put copy and paste, like there is anyone really looking into the issues
Frontier Airlines stole me over 120US$ on price gauging plus I wasted 6+ hours of my time, fooling me around, and lost complete trust. Total loss: 420US$
If you can, book with Airlines next time.
Reported to BBB, to googlempas, to Yelp, to the Attorney General ( Price Gauging), to Trustpilot, to pissed consumer, to consumer affairs
User's recommendation: Stay away. Book a real Airline.
Location: Austin, Texas
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