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1.0

The only reason I am giving one star is because I cant go any lower. We had booked a flight from Atlanta to New York to attend my sons graduation.

We reached on time. We had already paid for the carry on baggage. When we went to check in our bag there was a huge line. People had been waiting for two hours just to check their bags in.

We missed our flight. We were then asked to stand in another line to get rerouted. The alternate flight they were offering was for the next day which was of no use to us as we would have missed our sons graduation. We went to Delta Airlines and had to purchase three tickets shelling out $2300 as there was no way we were going to miss our sons graduation.

They were so many other passengers who missed important events because of this horrible airline. There was a woman who was in tears because she was going to miss her mothers funeral. If you are attending important events like weddings or graduation please do not choose this airline because you cant trust this airline to take you there on time. It may cost you less to purchase the ticket with them but keep in mind that you also have to pay for carry on bags because they are not free with this airline.

The hassle and stress this airline will cause you is really not worth it.

Never ever will I travel with Frontier. This airline is a total scam.

User's recommendation: Please don’t trust this airline to take you to our destination on time.

Location: Navarre, Florida

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