Product: Frontier Airlines Flight Booking Clear all filters (0 of 43 reviews match)
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For the past two years, I have tried every time I want to book a flight on Frontier airlines to log in to my account EVERY time, I am unable to do so and my husband is able to. Tow years ago, he opened an account- or rather I did it for him. Since then I have to always...
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Frontier Airlines Flight Booking
#1393835
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Ok, I get that so called "discount" airlines save money up front by charging fees on the back end...this is just the price to be paid for a low cost airfare. But COME ON....I called today in order to change the return date of a flight. The total cost of the original...
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Anonymous
Anonymous

"Ok, I get that " Clearly you get nothing, absolutely nothing in that YOU AGREED to this when YOU hit the little tick box indicating YOU understood the terms of service. Those...

1.5
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Frontier Airlines Flight Booking
#1346591
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I booked a trip to NY recently that I had to cancel due to a family emergency that needed my attention. Frontier made me pay $99.00 (which I know they do this to everyone) in order to CANCEL my flight. What a joke. So after doing so, I have no money left on this...
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Anonymous
Howard Matthews

Same problem, I am sending back my Credit Card to the president of the company and telling him. I will never use his product ever again.

Anonymous
Anonymous

"Their policies are ridiculous" Pro-Tip: Do not hit the little tick box(similar to the one you hit when you posted this) saying you agree to the terms if you really don't plan...

1.2
Product
Frontier Airlines Flight Booking
#1330270
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We paid for the replacement with miles (many miles!) since the cash price for a last minute booking was staggering. Frontier refuses to pay even the petty amount they promised on paper because we didn't buy the replacement tickets with cash. Our cheap Frontier flight...
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1.0
Product
Frontier Airlines Flight Booking
I didn't like
  • Lies and more lies
#1251083
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I purchased two tickets for my Son and I to go to Cleveland, OH to catch a baseball game recently, and we also purchased travel insurance too. Three weeks after we purchased the tickets my schedule changed and we were not able to consummate the trip. When I called...
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1.0
Product
Frontier Airlines Flight Booking
#1250093
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We booked a trip to Cancun 3/9/18 at 4:30PM, all very excited. Sadly the next 24 hours gave us a shock; there has been a US Travel warning issued for Quintana Roo,the State of Cancun. Out of concern for our safety we called Expedia and asked to cancel. They were able...
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Anonymous
FloggedByFrontier

Frontier must have staff who follow these threads and make snarky comments on here....Adding insult to injury, poor customer service from Frontier, see post concerning 'leavin...

Anonymous
Anonymous

"$99 fee per passenger"" but I feel like this is worth letting people know."Good, let people know they agree to these terms. Unless there was something in the terms you agreed...

1.0
Product
Frontier Airlines Flight Booking
I didn't like
  • Customer service
  • Policy around travel warning and refund
#1207653
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Frontier Airlines - I bought the works package

Well when it came time to change the flight to one that would have been a cheaper flight they said they would waive The $99 fee but they would charge me 200 something dollar up charge it would be cheaper for me to cancel everything and rebook customer service horrible they could care less. Next time I will pay more money and go with the reputable Airline.
2.2
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Frontier Airlines Flight Booking
#1181240
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We reserved discounted round trip tickets to Florida through Expedia on Frontier Airlines. We did take out flight insurance, thankfully, because the add-on fees for cancellation with Frontier, unless you cancel within 7 days of purchase, exceed the full price of the...
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1.5
Product
Frontier Airlines Flight Booking
I didn't like
  • Cancellation and hidden fees
  • Fees
#1170039
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I booked a flight with frontier AND paid the travelers insurance due to being advised I'd be able to make changes to my flight need be. My grandmother was in bad condition and I did not know what was going to happen so I booked a flight hoping I'd be able to make it on...
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1.4
Product
Frontier Airlines Flight Booking
#1148660
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I purchased a ticket fir my sister to come and see me the first part of December.Sadly, she passed away last Friday so obviously won't be on the flight. I called customer service to see if i could apply the funds to a ticket for me so I could attend her funeral. They...
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Anonymous
Anonymous

After posting my review here, I was contacted by the airline and told I could receive a refund if I submitted a death certificate or the information on her funeral from the mo...

Anonymous
Anonymous

" was only $85I've never understood it, why is when things like this happen all people can seem to worry about his a little change? They can't make exceptions for you because ...

1.0
Product
Frontier Airlines Flight Booking
#1131665
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