Product: Frontier Airlines Customer Care Clear all filters (0 of 40 reviews match)
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Arrived 7:34 pm on 4/15,,,,waited 1 hour 45 minutes for bags with about another 150 travelers. Reps/ weK *** clerk said nothing they could do. When asked for a supervisor, she advised us he did not work weekends and does not like to be bothered. This airline SUCKS. ***...
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Frontier Airlines Customer Care
#1234432
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People should realize when reading these reviews that for the most part the quarter of a million passengers each week that fly Frontier have no problems at all. If this were a product, lets say a can opener and your were calculating a defect rate on how many can...
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3.9
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Frontier Airlines Customer Care
I didn't like
  • That we cant fly to la or san diego
#1221324
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Because we were late I missed my shuttle up the mountain,sat in rush hour traffic and didn’t get to my daughters house till around 8pm.I am a frequent flyer on Frontier airlines and have dealt with delays before but to be crowded in a plane for that long a period of...
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Anonymous
Anonymous

"no real explanation why.."And what would you have done with an explanation? The fact is the plane wasn't going anywhere. Probably something going on in the system that preven...

2.6
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Frontier Airlines Customer Care
#1213953
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I have never been to the San Antonio airport and am unfamiliar with the site. I was on flight 1702 march 9, 2018, originating out of San Diego, and had a brief layover (about 50 minutes) in the San Antonio Airport terminal. I also was using the Frontier App for...
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Anonymous
Anonymous

1- Get help if you can't go a few hours without a cig.... Pretend you're a grown up and can do without the pacifier for a while.2- Do not leave the security area during a layo...

2.9
Product
Frontier Airlines Customer Care
I liked
  • Flight price
I didn't like
  • Customer service at check in desk
#1212207
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Frontier Airlines - Frontier rips you off!!

Dealing with Cheapo Air and Frontier … Dealing with Cheapo Air and Frontier Airline has been the worst experience I’ve ever had! DO NOT USE THEM!!!! Totally ripped me off!!!! The worst customer service I have ever dealt with... Extremely rude and incredibly unprofessional!!!
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Frontier Airlines Customer Care
#1174248
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So our flight was supposed to leave at 8:20 pm it’s now 1:00am they are missing a part to start the aircraft in the middle of the night they are trying to borrow one from another airline.Why are you in business this is ridiculous and the have a nerve to charge $45 for...
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Anonymous
Anonymous

"Why charge for everything when you can’t afford to get your own equipment."I'm not sure where you got they couldn't afford to buy the part. Do you think another airline is ju...

1.0
Product
Frontier Airlines Customer Care
#1159720
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Frontier Airlines - Cheap flight, *** service, *** plane

What do you expect of such low flight costs? Well let me tell you what you SHOULD expect from them... Rude costumer service, escalated prices for bags (carry on and checked) and delays.... lots and lots of pointless delays. Even if they aren't pointless, their costumer service at check-in and gates are so bad, you'll never know. Good luck.
2.0
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Frontier Airlines Customer Care
#1143116
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I am a business traveler and have had nothing but sorry experiences with this company.Trying to speak to a live body by phone is nearly impossible. Their customer service at the airport is anything but service oriented. The lines at the airport and generally long, the...
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1.0
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Frontier Airlines Customer Care
#1096649
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We booked a family get together flight from Phoenix to Chicago.I prepaid for 4 seats selection and one bagage! We tried the online check in 24 hours before and through the day before the flight, but the website kept giving an error "unable to check you in at this time,...
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1.0
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Frontier Airlines Customer Care
#1095409
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Me and my husband used frontier airlines. We will never fly frontier airlines again. I will personally tell everyone i know that may be flying my experience. We were on time to catch our flight. They locked the door. Would not let us board the plane. Our flight was for...
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Anonymous
Anonymous

You were LATE. This is all on you.

1.0
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Frontier Airlines Customer Care
#1093708
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