Product: Frontier Airlines Baggage Policy Clear all filters (37 of 37 reviews match)
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Wife thought I would check a bag on a recent flight on Frontier Airlines, which I didn't want to do, so she paid $40 to check a bag! When I saw it a few days prior to my flight, Frontier Airline, *** company, would not refund my money! They said they couldn't and that...
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2.7
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Frontier Airlines Baggage Policy
I didn't like
  • No refund on baggage
#1131470
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This issue raises an extraordinary interest that compels me to direct to your attention immediately.The absence of any articulated response suggests a holding principle to not remedy the issue. Any silence only rubber-stamps the issue and deeply supports the principle....
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Anonymous
Anonymous

"that I was not required to check the bag at DIA"Yeah and what they told you was probably correct. You may have pulled your soft shoe routine on an unwitting, under trained or...

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Frontier Airlines Baggage Policy
#1070631
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The counter crew were unprofessional and were laughing when my wife and I were walking away as if giving themselves high fives for charging me extra while I still can hear them, They did not check it in I still had to carry it on. My family fly all over the world and domestically a lot. The seats are uncomfortable and the plane smells bad, We will never fly Frontier Airlines...
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Anonymous
Anonymous

Frontier charges for carry on bags.it is no secret they tell u when u book also it tell you size and weight limits.Your bag was bigger than allowed demensions and that's why y...

1.2
Product
Frontier Airlines Baggage Policy
#1032682
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Frontier Airlines Baggage Policy Review

#843844
I am astounded that Frontier charges outrageous fees for baggage, even for a CARRY-ON! I would have never booked with them, knowing that $50 is added to my fare, to check baggage, which is cheaper than carrying it on! Had I not noticed this until I got to the airport, I could have been charged $120 (round trip) for a small carry bag! Frontier airlines, you will NEVER again get my business!
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Flight F9 676 from Denver to Orlando yesterday Frontier airlines has lost over 30 peoples luggage! One of which is my sons who is just a kid only just 18 last week first flight ever to visit friends and family. He has no car not alot of money and will be bouncing...
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Anonymous
Anonymous

Could and does happen with airlines.trust me

Anonymous
Anonymous

He's 18. He's not a child. How about you let him tell the story himself?

1.2
Product
Frontier Airlines Baggage Policy
#983395
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My wife and I flew from Denver to Cincinnati on 12/17/16.We needed to check two bags-already had our boarding passes. We went to the check-in area only to find hundreds of people waiting to rebook cancelled flights and check bags. When I asked the Frontier agent which...
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Anonymous
Anonymous

So you were too lazy to read the signs. Since you obviously got in the right line without help from the agent, that means you could have done so without asking the agent whe...

Product
Frontier Airlines Baggage Policy
#976059
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Yeah.So this discount airline makes you pay LESS to check a bag than to bring it with you onboard. OK I thought, I'll check my bag, cheaper and HELPS airline with too much cabin baggage. Win-win, right? WRONG. I traveled over the NYE holiday 2015. My bag was checked...
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Anonymous
Anonymous

Same thing happens with all airlines.usually airlines will refund you for your bag charges or give you a voucher to use with airline.

2.1
Product
Frontier Airlines Baggage Policy
#964389
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paid online and checked bag 2 hours before flight. Bag never arrived, No tracing systems. Packed very expensive food product for 6 hour duration. Bag lost and delivered 36 hours later. Contents damaged, bag damaged, needed to buy items for meetings. Never offered or...
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1.6
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Frontier Airlines Baggage Policy
#958451
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On 10/23/16, we flew from Los Angeles to Orlando with Frontier airlines, flight 1632. We were three adults and two children (5 years and 21 months). Our car seats didn't arrive to Orlando, so we went to lost baggage office and the supervisor gave us the authorization...
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isabelle2016
isabelle2016

On 10/23/16, we flew from Los Angeles to Orlando with Frontier airlines, flight 1632. We were three adults and two children (5 years and 21 months). Our car seats didn't arr...

1.6
Product
Frontier Airlines Baggage Policy
I didn't like
  • Misleading statements
  • Being kept in the dark
#955684
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We arrived on time to Denver but there was another plane at our gate and we were delayed 30 minutes for off-boarding.I walked off my flight, walked 3 gates over, and boarded my next flight. I asked if my baggage would be loaded in time, and was assured it would be; but...
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LadyScot
LadyScot

Better drive then since baggage errors can happen with every airline. NO one is perfect, not even you.

1.1
Product
Frontier Airlines Baggage Policy
I didn't like
  • Customer service
#939797
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I flew Frontier from St.Louis to Atlanta, and after returning from Atlanta to St. Louis I retrieved my luggage from baggage claim and notice that my bag looked torn. After a closer review it appeared that someone took a sharp knife like tool and cut the outer rim...
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Anonymous
Anonymous

Always carry medication with you onboard.Theres so many reasons your bag could be lost,it could be held up by tsa and not make the flight.your flight could get diverted to a d...

Anonymous
Anonymous

yes always carry any medication with you.the bag could be lost the meds could get lost.also the airline isnt the only one who handles your bag it gets handed off to the tsa.Ma...

Product
Frontier Airlines Baggage Policy
I didn't like
  • No accountability for the stolen items
#938743
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