Frontier Airlines
Reviews and Complaints

We bought frontier ticket with baggage of $65 but then decided to fly twice and not to include baggage as plan changed. More than 15 days before we tried to get the credit and see we can use that to apply in our following week travel with frontier but even credit was not allowed.

FRONTIER bungled our flight and in the process also lost our luggage. I got numerous emails from them from June 12 until the beginning of Sept.

when my luggage was returned fromAtlanta Georgia. It was damaged and its contents ruined. this airline has acknowledged receiving the claim in July, but has yet to settle.e.

I have received numerous letters of apology (generic letters) but no resolution. Please help.

I wanna get my money back but the card I pay for the tickets is lost so how Ik I can get my money back ? The card we use to pay the seat yall can refound the money to that card

Plain was changed to a smaller plane. I had a double knee replacement and the space was extremely tight.

I was so sore that I lost a days activity and had to stay an extra day.

Called for flight change and was rudely spoken to. I rebooked my flight on line to go back on Sunday and had to pay 145.00.

Your airline overbooked our flight leaving Mexico to Chicago left us stranded in Mexico

I misspelled a name on a ticket and and there is no one to contact to fix it!! Then I got charged $79.00 to remove 1 letter from a misspelled name. It took me two hours of phone calls to fix this!!!

My daughter is sick and her dad will take her flightFlight #1065. Daughter name BRITTANI Samuels, her dad name is Glenford SAMUELS

Expected help to keep existing customer. Just requested to wave enrollment fees. I could have get extra help to approve the request but did not get any help

I was on a connected flight, 16 hours layover. I was using the frontier app, which wasn't showing my flight to dfw.

I went to the agent, and he said go to security. When i try to scan the app at TSA they told me wrong flight. I went to the agent, they told my i miss the boarding time by 10 min. Boarding was 8:05am i got there at 7:55am and my flight leave at 9:05AM.

My luggage was already on the flight, why couldn't that agent let me go on the plan. So now am out $300 and now i had to pay and extra $99.

Hi, My name is Ambrosio, last Monday my son traveled to Los Cabos, California. Mexico

When he registered his baggage, He asked to customer service if his baggage would be at the airport in Los Cabos, California.

The customer service said, "yes" So, my son he didn't checked in Denver. When he arrived to Los Cabos he didn't received his baggage. Until today he doesn't have any information.

He already filled out the form.

They give him this reference DENF98710****

I would like to know where is the baggage? Any information about it and how we can get back.

Thanks

Waiting for your answer.

My daughter got beat up by a gang when is in the hospital and she will not be able to make her 5:45 AM flight from SFO to Tampa Florida this coming Tuesday morning and Im trying to get it postponed until she gets out of the hospital and can fly, or ticket for Tuesday morning was already paid for through Kiwi.com booking #

430 25* ***

Flight even though we got there an hour and a half ahead of time they close the doors and I dont have before were allowed access to the plan

They ended the call once I ask the question very bad company. All I need to make sure that my flight still the same or not. Is it hard to answer