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1.7

My wife and I are celebrating our 25th anniversary along with two of our children, our son just graduated from college and our daughter from high school.

we decided to take a vacation at Disney and taking a cruise ship to the Virgin Islands.

We flew from Philadelphia PA on June 19th, we had no problem with the checK in in Philadelphia PA.

However, on July 4th coming back to go home, we had a big disagreement in regards to our carry on luggage.

They made us paid $200.00 for carryon bags over head.

The lead supervisor JESSICA told us either you pay the fees or you don't get in the airplane.

Very unprofessional flight attendants.

No level of respect and school education.

We felt we were communicating with street level non educated personnel.

After a wonderful vacation we had for the past two weeks, it took Frontier Airlines to spoil our final destination flying from ORLANDO TO PHILADELPHIA International airport.

We were very offended the way we were treated and to all of you reading this information, think again before flying with Frontier Airlines.

I do not understand how can you allowed this to happen today and tomorrow loosing thousands of dollars and thousands of passengers whom I think would not want to go to a such bad experience especially when you have your family with you.

We are not numbers.

We are customers.

Reason of review: Pricing issue.

Location: Port Charlotte, Florida

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