Frontier Airlines

So I booked my trip from Denver to Houston a month in advance paying $318.80. Well A friend ended up wanting to go also at the same time. So we checked to see if she could get on t...

They are the worst when dealing with customer service. My husband has been away from over a month training for his upcoming deployment to Afghanistan. The ARMY is constantly chang...

I am sorry to have to write this letter of dissatisfaction regarding the treatment my family and I received from Frontier Airlines on October 26, 2011 on a return flight from Chica...

I want to share my view concerning the customer service of this airline. I have been flying commercial for 26 years, 21 of those years were active duty so i have experienced...

On Sept. 6 & 7 I booked three flights with Frontier. ON Sept. 13 they CHANGED ALL THREE FLIGHTS...and not just by a few minutes or hours as is common, but by 8 hours or more. Then...

I booked a last minute flight for my husband to fly back home to see his critically ill grandfather. Frontier had the most economical fare at the time so that's who we went with. ...

I have had ascent status, but it means nothing. You do not get the stretch seat even if available unless you go at the very last minute when boarding has begun. The ascent lines ar...

We came to pick up our grandson at Tucson International Airport on July 27, 2011 around 9pm. There wasn't anyone at the counter where we had to check in as guardians to pick h...

Being the mother of a special child has made me become his own advocate.  Is not fair for us to live in a system who demands us to engage our children with special needs to be inv...

We had booked a flight on Frontier but had accidentally booked the flight for AM instead of PM. After calling and being on hold for 96 minutes we were told that to change the flig...

We originally booked a flight from Boston to Milwaukee for the July 4, 2011 weekend. Something came up and we changed our flight to this past weekend. At the same time instead of p...

I was trying to book a flight from Tucson to Denver to catch a connecting flight from Denver to Spokane, Washington. Everytime I would get to the screen to submit payment the page ...

Now been on hold for over an hour to book/change a flight. Rude people, terrible gate at LAX, switched planes with no Direct TV. They don't get anything right. Hard to believe ...

Worst customer service ever. Tried to rebook a Frontier flight, because they won't let me do it online. I had to cancel a previous flight and now have to use that money on a new fl...

I make travel arrangements for my office - used Frontier this time. I tried to check my flight online and my reservation code. Had to call customer service and was on hold for 30...

My daughter was stranded at the Denver airport overnight because of Frontier. She flew to California to take one of her sons to stay with his father. On the way home she was emot...

I had to book my flight through customer service over the phone because I'm traveling with my dog, while I write this complaint I'm on 28 minute hold to re-schedule my flig...

I buy 2 rountrip SFO-DEN-IND tickets for my 92 year old mother and I. The morning of the first leg Frontier calls my cell saying the second leg from DEN to IND has been cancelled a...

Please do yourself the favor and do not use this airline! My husband purchased tickets for us to go to a friends wedding in July. I did not know he purchased the tickets and purcha...

I booked a flight for my daughter and never got a reciept. Only when I called with her unacompanied minor details I discovered she was booked on the wrong flight.No reciept a...

I booked a leg of a flight for a vacation I planned with Frontier. A week after booking, my Grandma who had been sick for awhile received a stage IV cancer diagnosis and was given...

I flew Frontier Airlines to Denver to help my elderly mother celebrate her birthday. Just before I arrived she fell gravely ill. Medical personal believed her death was immanent....

Arrived at Denver hub of Frontier Airlines. My boarding pass says the gate I will be leaving from.After a 3 1/2 hour layover, they changed my gate three times. Each time the gate...

Guess what ? My flight has been delayed 1.45 min. I'm asking the reason for that delay because the weather is perfect and I was told that they don't have enough crew membe...

Flew from Alb. NM to Portland, OR with a layover in Denver. Though our flight to Denver was delayed, we knew from the Alb. NM check in station that the flight out of Denver to Por...

Van, the flight attendant we spoke of earlier, handled a fellow passenger without regard to his dignity. Her behavior began when the plane was getting ready to leave the gate. Sh...

We just got notice that our flight from Akron to D enver would be delayed 3 hrs. want to know why. I am deathly afraid of flying and this is very disturbing to me. we are scheduled...

I made resevations in April of 08 with frontier airlines from to fly out of my the city i live Missoula MT to Cancun Mexico. About 1 month later the Airline called me and said that...

We were scheduled to fly Frontier in December 07. We arrived at the counter 10 minutes after their *** 45 minute boarding policy and were not allowed to check in or board. We ex...